Terms of Sale
Terms of Sale — Arabic Language Academy
Effective 26/07/2026 — Test Academy
1. Scope
These Terms of Sale govern the sale of physical and/or digital products on Arabic Language Academy.
2. Seller
Test Academy — test@test2.fr
3. Prices
All prices are shown in EUR inclusive of applicable taxes. Prices may change at any time; the price valid at checkout applies.
4. Orders & Payment
Placing an order constitutes acceptance of these Terms. Payment is processed securely. Orders are confirmed once payment is approved.
5. Delivery
Orders are dispatched within 24–48 business hours. Estimated delivery: 3–10 days. A tracking number is provided upon dispatch.
6. Right of Withdrawal
You have 14 days from delivery to return items without giving a reason. Items must be returned in original condition. Refunds are issued within 14 days of receiving the return.
7. Warranties
All products carry legal guarantees of conformity. For any issue contact test@test2.fr.
8. Dispute Resolution
In case of dispute, you may use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
© 2026 Arabic Language Academy. All rights reserved.
Custom-made items
Items made to order or personalised to your specifications (engraving, custom printing, on-demand configuration…) are not covered by the 14-day right of withdrawal and cannot be returned, exchanged or refunded, except in case of a conformity defect (art. 16 c) of Directive 2011/83/EU).